Our Technical Support at your service
Frequent
Updates
Several times a year we release updates with multiple improvements, many of which are suggestions from our customers.
CARTOMAP will notify you of new features as soon as they are available.
Custom Technical Support
We answer your questions in a personalized way by email support@aneba.com. Our hours are 8:30 to 18:00 [GMT + 1].
The mean response time is less than 10' and the mean resolution time is less than 45'.
Weekly
Help
Every Wednesday we publish a document explaining some of the latest features of CARTOMAP or those that might require some clarification to improve its use.
Training
We made training by videoconference with shared screen.
You can also use our courses for self-training.