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Our Technical Support at your service

1

Monthly
Updates

Every first Wednesday of the month we published an update with improvements, many of which are suggestions from our customers.
CARTOMAP will notify you of new features as they become available.

2

Custom Technical Support

We answer your questions in a personalized way by email support@aneba.com. Our hours are 8:30 to 17:00 [GMT + 1].
The mean response time is less than 10' and the mean resolution time is less than 30' (2014 mean).

3

Weekly
Help

Every Wednesday we publish a document explaining some of the latest features of CARTOMAP or those that might require some clarification to improve its use.

4

Training

We have several training possibilities: By videoconference with shared screen, or in-situ, in your offices.
You can also use our courses for self-training.